Aeyon is committed to Integrity, Service, Excellence, and Innovation – Always!
At the very center of Aeyon’s core values is our unwavering commitment to a culture that always focuses on the success of our customers, provides rewarding careers for our employees, and gives back to our communities.
Excellence is at the core of our service delivery model and drives our success. We embrace our obligation to our employees and our communities. We maintain integrity in all that we do for our customers and our corporate selves, and we seek innovation in service to the Country.
Your day-to-day work will include:
• Installs, implements, administers, supports, and maintains third-party applications.
• Monitors designated applications and takes corrective action to prevent or minimize system downtime.
• Troubleshoots to resolve system-related problems; coordinates with relevant System Administrators and/or third-party vendors regarding user support and problem resolution.
• Work with Software / Teams, SharePoint, and database engine designers to implement new processes in Microsoft 365.
• Creates user documentation and may train personnel on new applications software.
• Implement network security and install/terminate Ethernet cable runs
• Provides upper-level support to users having difficulties with applications.
• Collaborates on special projects; assists in tracking and allocating software licenses.
• Work with and have basic knowledge of all Microsoft365 applications; Outlook, Teams, and OneDrive to provide support and assistance with technical issues
• Prepare software users by training, providing information, and resolving problems.
• Provide information by answering questions and requests by employees.
• Maintains quality service by establishing and enforcing organization standards.
• Support the implementation of Cybersecurity controls to get compliant with DFARS and NIST 800-171
• Perform certain Facilities type work such as moving furniture for office moves
• Perform server administration and maintenance to include Windows updates and software patches and monitor server for problems; conduct backup server tasks to include verifying backups and restoring files
• Administration of internal PBX and phones
• Manage accounts through Azure Active Directory.
• Maintains Asset Management, Software, Hardware, and Website Information.
• Keeps current with the latest technology; regularly attends technical training to maintain technical expertise.
• Other duties may be assigned.
EXPERIENCE REQUIREMENTS:
• Must have a solid technical knowledge of PC and Desktop hardware and working knowledge of current operating systems and standards.
• Must be analytical and have strong problem-solving abilities.
• Highly organized and detail-oriented
• Experience with Azure Active Directory
• Experience with Windows 10 Operating Systems.
• Experience with Mac Operating System is a plus but not a requirement.
• Experience with E-mail management MS Exchange/ MS 365
• Goal is driven and highly motivated, wanting to take the lead and learn new skills.
• Strong customer service skills and passion for working through obstacles to produce results.
• Proficient in multi-tasking and managing multiple projects, meeting target completion dates.
• Experience with local networking devices, corporate switches, and routers.
• Able to be flexible and adapt to change.
• Experience with backups, restores, and recovery models.
EXPERIENCE PREFERENCES:
• Working knowledge of and experience with server operating systems and applications such as Windows Server 2016, Exchange Server 2019, Microsoft Hyper-V, and Microsoft SQL Server
• Troubleshooting experience with networking technologies such as WAN, LAN, Wireless, Routers, and Firewalls
• Experience with the administration of sites on SharePoint Online
• Familiarity with network security such as Sophos XG firewalls
• Familiarity with vulnerability scanning software such as Tenable.io
Education Requirements:
Mandatory: Computer Science / Information Technology, Bachelor's (Preferred) years of experience may be substituted for a degree.
Work Type:
Huntsville, AL
Clearance Requirements:
Must be eligible to obtain a SECRET Clearance.
Notable Perks and Benefits:
Aeyon’s benefit plan year begins on April 1 and ends on March 31. The following list depicts what Aeyon offers its employees.
What can you plan for? Great question, here’s an overview for you!
• Base Salary
• Health Care Coverage (Health, Vision, and Dental)
• 100% Employer paid Life Insurance
• 100% Employer paid Short Term Disability Coverage
• Paid Time Off (PTO)
• 11 Observed Federal Holidays
• Dental/Medical/RX
• Vision – Seeing is believing!
• Pet Insurance – They’re family too!
• Life/ Disability – If needed
• LifeLock – You are you, and no one should take that away!
• Professional Certification Reimbursement Program (PMP, SHRM, CDFM, ETC…)
• Tuition Assistance Program
• Employee Assistance Program
• … and other additional company offerings!
Who’s eligible?
• All active regular, full-time employees scheduled to work 30 or more hours a week are eligible to enroll in Aeyon’s benefits program.
• Benefits are effective on your date of hire!
Work hours:
Here at Aeyon we believe in creating an environment that fosters a healthy work/ life balance. The typical day consists of a 9-5 Monday-Friday work schedule totaling 40 hours per week, but we do realize that life happens, and things come up. Many of our positions allow some flexibility in the work schedule for unforeseen events so that our employees can maintain a 40-hour work week and still have the opportunity to meet other obligations during the workday.
Security Clearance:
For most positions at Aeyon, a candidate must have or be able to obtain a company sponsored security clearance. A security clearance is like a background check. It is required for individuals who are hired for US government jobs or any organization that handles information pertaining to national security. The security clearance process ensures your ability to securely access, manage, and protect classified information. Although the security clearance process involves several stages, the key steps to obtaining and maintaining a security clearance are pre-investigation, investigation, adjudication, and reinvestigation.
Philanthropy:
Being a part of Aeyon means contributing to what matters most in your career and in your community while taking part in rewarding experiences and making a difference. At Aeyon we are committed to supporting initiatives like Wreaths across America, Operation Covert Santa, Children’s National Hospital and so many more! In addition, Aeyon is pleased to announce its annual scholarships to support and encourage dependents of Aeyon employees enrolled in an accredited college or trade/technical school.
Join Aeyon:
We’re committed to fostering a welcoming, respectful, and inclusive environment for every teammate, with great opportunities for professional growth. If you’re excited by the benefits, blown away by all the perks, and inspired by our values and mission, then we are excited to meet you! Applying today is the way to start your Journey as an Aeyon employee.
“Aeyon is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Aeyon is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Aeyon are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Aeyon will not tolerate discrimination or harassment based on any of these characteristics.”